CURRENT JOB OPPORTUNITIES

We are always looking for creative, enthusiastic and self-motivated individuals to join our team. ScanDesigns provides career opportunites that have a stimulating and enjoyable work environment that allows for personal and professional growth.

DELIVERY DRIVER – Victoria, BC

Scandesigns Furniture along with Muse and Merchant are locally owned with 11 stores in B.C. We are currently hiring a full time furniture delivery driver for our Langford store. We offer competitive wages and benefits package.

Duties will include:

Work with a partner to safely transport our products from our warehouse and into to our customers’ homes while providing excellent customer service.
Loading and unloading furniture.
Problem-solve and handle customer’s questions
Work in the warehouse when not out on deliveries

Qualifications we need:

Have a clean driver’s abstract.
The ability to lift and move large and heavy items in a safe manner
Great customer service skills and friendly demeanor
Available to work Tuesday-Saturday

Job Type: Full-time

Salary: $19.00-$22.00 per hour

APPLY NOW

Email your resume to: edevooght@scandesigns.com

CUSTOMER SERVICE ASSOCIATE – Coquitlam, BC

ScanDesigns was founded in 1976 and is a locally owned family run company. We have 6 stores and a main distribution centre. We are looking for a Customer Service Associate to work closely with our Warehouse Manager. Your primary role will be the go-to person for all customer service issues and be considered the resolution specialist in sorting all service-related issues between our vendors and our customers. Problem-solving and efficient execution of problem-solving will be your passion

Duties & Responsibilities:

Answering incoming phone calls
Create daily delivery schedules
Contact customers regarding delivery & service appointments
Build sustainable relationships and trust with customer accounts through open and interactive communication
Identify customer service issues and provide appropriate solutions and alternatives
Keep records of customer interactions, process customer accounts, and file documents
Assisting with light warehouse duties, including part inspections and keeping an orderly environment, etc.
Follow communication procedures, guidelines, and policies
Completing additional project work and assigned tasks when required

Skills & Attributes:

Minimum of 2 years of customer service experience
Takes accountability, identifies, executes, and drives actions to consistently achieve desired results.
Able to follow and carry out instructions with minimal supervision.
Strong organization and clear and effective written and oral communication skills.
Must be a self-starter, resourceful, and solution-oriented.
Strong multi-tasking and problem-solving abilities
Immaculate accuracy and attention to detail.
Punctual and reliable, with a positive, flexible attitude and strong work ethic.
Strong organizational and analytical skills
Proficient with computer systems (i.e.: Microsoft Office) Able to learn any new programs quickly is a definite asset.

Job Type: Full-time

Salary: $18.00-$24.00 per hour

APPLY NOW

Email your resume to: farid@scandesigns.com

WAREHOUSE DISPATCHER – Coquitlam, BC

Essential duties and responsibilities

Assist customers face to face and by answering / making phone calls and respond to emails in a timely and professional manner.
Check-in merchandise, open crates, and other containers housing stock.
Prepare customers’ orders by; pulling items from warehouse locations; packing boxes; placing orders in delivery and picking-up area and getting the product ready for pick-up/delivery.
Maintain inventory control by stock location numbers, facilitate customers’ orders as per daily picklist, record amounts of materials or items received and input accurate counts and relevant updates into the company’s systems.
Sort through returned customers’ orders into allocated zones / departments as per returned product conditions.
Schedule service orders and follow up on their progress to ensure deadlines are met.
Contact customers to arrange pick-ups of their serviced products.
Contact customers to confirm their delivery timeslots within allocated delivery dates.
Be a trustworthy associate to the warehouse manager and assist with any tasks / duties at hand as requested in a timely manner.
Maintain a safe and clean work environment by keeping shelves, pallet areas, walkways, racking isles and workstations neat and free of tripping hazards.
Identify potential hazards and report them immediately, take active initiative to eliminate future hazards.
Always organize work area for orderliness in adherence to the stock control processes.
Communicate well with the team of warehouse associates and colleagues at management and sales departments.
Focus on company product quality and control its integrity by taking great care when handling the product and its components.
Wear Company provided Health and Safety protective equipment and comply to the H&S policies and Procedures as per BC H&S act.
Assist team leaders with any work-related requests that may be outside of the warehouse facility, but within the company’s grounds.

This list is a summarized description of the Warehouse Dispatcher Job role expectations and is not exhaustive of the duties that your line manager may request you to perform in your day-to-day role.

Dispatcher’s requirements

High School diploma or equivalent preferred
Minimum 6 months previous dispatching within warehouse environment experience preferred but not necessary.
Willingness to learn on-the-job, and desire to improve own skills as guided by the management team.
Good communication, organizational, attention to detail, time management, self-presentation and customer centric skills are essential.
High integrity, friendliness, can-do attitude, dependability, accountability, and reliability qualities.
Ability to manage Inventory physically and via technological functions.
Maintain in-house equipment as per instructions.
Excellent telecommunication, data entry and computer skills are essential.
Ability to take instructions from the senior personnel and follow managers requests as and when needed to.

Physical demands and abilities

Regularly required to use hands to grasp, pull, lift, carry, hold, secure of products and its parts / components, as well as handle or feel (for quality control purposes), reach with hands and arms above head level and be able to stoop / bend down to the ground level without difficulty.
Regularly lift and/or move objects 10-100lbs, occasionally lift and/or move objects that weigh more than 100 lbs.
Frequently required to stand, walk, stoop, kneel, push / pull items and equipment.
Occasionally required to sit and climb or balance at height.
Specific vision abilities required for this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust and focus.

Remuneration and benefits

Pay rate of $20/h for the first 3 months, increase dependent on performance review and successful completion of probationary period. Friendly and family-oriented work environment, Free training on equipment with an accredited certification (upon successful completion of training) to operate machinery / equipment, guaranteed monthly hours, regular shift work, no evening/night shift work, Sundays / public holidays off, healthcare benefits (pending successful probation period completion), vast opportunities to grow within the company, additional employee perks.

APPLY NOW

Email your resume to: farid@scandesigns.com

WAREHOUSE ASSOCIATE – Coquitlam, BC

Thank you for your interest to join the ‘ScanDesigns’ and ‘Muse & Merchant’ warehouse team, and for choosing to be part of our especially important process of providing quality home furnishings to our customers! As a Warehouse Associate you are required to perform an array of functions that may include receiving and processing incoming stock and materials, picking and filling orders from stock, quality checking, packaging, and loading items on to a delivery truck, or managing, organizing, and retrieving stock in the warehouse.

Essential duties and responsibilities

Assist to unload our vendors trucks and checking-in merchandise.
Prepare customers’ orders by; pulling items from warehouse locations; packing boxes; placing orders in delivery and picking-up area.
Sort and place parts or ready-made items on racks, shelves or in bins adhering to organizational standards, following strict itemized location guidelines.
Open crates, and other containers housing stock.
Maintain inventory control by stock location orders, printing request, recording amounts of materials or items received or distributed through a computer.
Assist in counting of physical inventory.
Sort through returned customers’ orders into allocated zones as per returned product conditions.
Maintain a safe and clean work environment by keeping shelves, pallet areas, walkways, racking isles and workstations neat and free of tripping hazards.
Some cleaning duties including but not limited to; sweeping, dusting, and moping whenever deemed necessary.
Identify potential hazards and report them immediately, take active initiative to eliminate future hazards.
Always organize warehouse and work area for orderliness in adherence to the stock control processes.
Communicate well with the team of warehouse associates and colleagues at management and sales departments.
Focus on company product quality and control its integrity by taking great care when handling the product and its components.
Wear Company provided Health and Safety protective equipment and comply to the H&S policies and Procedures as per BC H&S act.
Assist team leaders with any work-related requests that may be outside of the warehouse facility, but within the company’s grounds.

This list is a summarized description of the Warehouse Associates Job role expectations and is not exhaustive of the duties that your line manager may request you to perform in your day-to-day role.

Warehouse Associate’s requirements

High School diploma or equivalent preferred
Minimum 6 months previous warehouse experience preferred but not necessary.
Willingness to learn on-the-job, and desire to improve own skills as guided by the management team.
Good communication, organizational, attention to detail, time management, self-presentation and customer centric skills are essential.
High integrity, friendliness, can-do attitude, dependability, accountability, and reliability qualities.
Ability to manage Inventory.
Maintain in-house equipment as per instructions.
Some data entry and computer skills may be required.
Ability to take instructions from the senior personnel and follow managers requests as and when needed to.

Physical demands and abilities

Regularly required to use hands to grasp, pull, lift, carry, hold, secure of products and its parts / components, as well as handle or feel (for quality control purposes), reach with hands and arms above head level and be able to stoop / bend down to the ground level without difficulty.
Regularly lift and/or move objects 10-100lbs, occasionally lift and/or move objects that weigh more than 100 lbs.
Frequently required to stand, walk, stoop, kneel, push / pull items and equipment.
Occasionally required to sit and climb or balance at height.
Specific vision abilities required for this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust and focus.

Remuneration and benefits

Pay rate of $17/h for the first 3 months, increase dependent on performance review and successful completion of probationary period. Friendly and family-oriented work environment, Free training on equipment with an accredited certification (upon successful completion of training) to operate machinery / equipment, guaranteed monthly hours, regular shift work, no evening/night shift work, Sundays / public holidays off, healthcare benefits (pending successful probation period completion), vast opportunities to grow within the company, additional employee perks.

APPLY NOW

Email your resume to: farid@scandesigns.com