Magic Leather Recliner with ottoman

Even though many of our products include a manufacturer’s warranty, you can take additional steps to safeguard your purchase with our Excelsior Peace of Mind Stain Protection Program.

Protect and preserve your leather furniture with gentle care and routine conditioning. Read Leather Care Instructions

10-years warranty – frames
Steel structural frame elements are warranted against breakage for a period of ten (10) years. Wood sofa frames and steel insert frames are also warranted against breakage for a period of ten (10) years.

10-years warranty – molded foam
Molded cushions are warranted against collapsing for a period of ten (10) years.

Loss of foam resiliency should not be confused with softening of foam or stretched cover, which are results from normal use. Owners of upholstered furniture should also expect foam and fiber fillings to compact over time.

5-years warranty – mechanism
Recliner mechanisms including steel springs are warranted against breakage for a period of five (5) years.

Please note that this does not cover any type of minor sound or noise in the mechanism or unevenness in swivel mechanisms. This is normal and the result of general use.

2-years warranty – power
Warranty period for defects of new motors and related parts are two (2)years.

Excluded from the warranty are non-material defects or deviations in the properties and condition of the product, which are negligible for the value and intended use of the equipment. Replacement of spent batteries / rechargeable batteries is also not covered by this warranty.

2-years warranty – leather
leather products are warranted against tearing and cracking for a period of two (2) years.

The warranty does not cover normal fading, damage due to improper use of chemical treatments that are not endorsed , damage from lack of required caution or regular care and maintenance.

The warranty does not include claims for veins, wrinkling, natural markings from healed scars or variations in grain or color. These natural features are proof that only genuine leather has been used. The warranty does not include stretching of leather or fabric. This is normal Warranty Policy and results from normal use.

Exposure of leather and fabric to sunlight or extreme light sources will cause fading and damage and is not covered by the warranty.

2 – years warranty – Workmanship & other materials and components
All other materials, parts, components, and other furniture products not specifically included in the above warranties and workmanship are warranted against defects for two (2) years.